* Recruiting, training, and supervising store staff
* Planning and implementing marketing strategies to attract customers
* Coordinating daily customer service operations (e.g. sales processes, orders and payments)
* Monitoring and maintaining store inventory to ensure product availability
* Addressing customer complaints and issues in a timely and effective manner
* Setting and achieving sales and profit targets
* Maintaining outstanding store conditions and visual merchandising standards
* Ensuring compliance with health and safety regulations
* Preparing detailed reports on buying trends, customer requirements, and profits
* Organizing and conducting regular staff meetings to ensure all team members are aligned with the store’s goals