Location:- Düsseldorf, Germany German Language Proficiency - B2 Level (Mandatory) Work Type : Hybrid
Role Summary:
The Fibre Services Manager is responsible for managing the delivery, maintenance, and enhancement of fiber optic services to customers. This role focuses on ensuring high-quality service provision, coordinating service-related activities, managing customer relationships, and leading teams to achieve operational excellence in fiber network services.
Technical skill requirements:
Candidate should possess a strong understanding of telecom network architecture and its components. Candidate should be skilled in CAPEX and OPEX calculations to optimize fiber planning. The candidate must have in-depth knowledge of GIS network applications, including Small World, MicroStation, ArcGIS, and the other OLO portals. To Prepare the High-Level design document & Low-Level Design document by providing Scope of work, Splicing schematic, civil and cable plan etc to build partner for implementation. Should have the knowledge in FTTx, GPON Technology, Fibre Rough planning, cost validation and creation of the capacity release for the connection of enterprise customer locations with primary & secondary connectivity (Stage 2 Enterprise). Candidate should have deep knowledge in RFOG ( Radio Frequency over Glass ) and HFCFC ( Hybrid Fibre Co-axial ) Experience in conducting cost-benefit analyses of projects, including feasibility studies, is also essential. Strong communication skills are necessary to effectively engage with stakeholders at both onshore and offshore levels.
Must have Technical / Professional qualifications:
Any Degree or Equivalent Qualification with hands on experience in Fiber Optic is must. Should have knowledge of PNI, Visio, Power point is must. Customer focus & business impact awareness. Excellent Customer communication and knowledge. Good communication skills, written and verbal. Language: English (Proficient), German (Proficient) Ability to work under pressure
Roles & Responsibilities:
Key accountabilities and decision ownership
This role is responsible for managing the daily operations of system service engineering and operations within Fibre services. Should know about Single leg connectivity for Stage 1b Enterprise (Classic) & Dual leg connectivity requirements for Stage 1b Enterprise (Classic Premium) The Candidate Evaluation process involves assessing potential mobile phone station sites to determine their technical and economic feasibility, with a focus on fiber‑optic connectivity. Should have the knowledge in FTTS(Fibre to the street/curb) to cover the Network _FTTS up to 2 locations or more. Key responsibilities include Line Planning, designing, and documentation, Fibre assets using GIS tools, Calculation for materials, while seeking appropriate guidance to ensure the delivery of high-quality outcomes. The process ensures accurate cost estimation through structured validation, technical planning, and coordination with Vodafone teams and third‑party service providers. You will monitor and ensure the proper completion of network surveying and design activities conducted by the Build Partner. Should have knowledge of Microsoft Office (Excel, Visio, Power Point) and Remedy & Amdocs ticket handling system. Active participation in both internal and external meetings is essential. Additionally, you will address any issues that may impact the project's scope, quality, risk, and timeline.