About the Role
Join a multicultural customer experience team in Porto!
Youll provide exceptional support to international clients answering questions via phone, chat, and email, troubleshooting issues, and ensuring every customer receives high-quality assistance.
This is a great opportunity for German-speaking professionals who enjoy communication, problem-solving, and international teamwork.
Your Profile
* Fluent in German (C1+) and English (B2)
* Experience in customer service or contact center roles is a plus
* Strong communication and empathy skills
* Comfortable working in a rotative 24/7 environment, including occasional night shifts
Whats Offered
* Base Salary: 1,100 × 14 months
* Performance Bonus: up to 400 × 11 months
* Welcome Bonus: 3,000
* Paid training provided
* Supportive, multicultural team environment
Relocation & Benefits
* Flight reimbursement: up to 400 after 6 months
* Shared accommodation
* Meal Allowance
* Comprehensive benefits