Job ID: 205347 Required Travel : Minimal Managerial - No Location: Germany- Dusseldorf (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In a few words: As our Facilities Team Lead, you will be overseeing daily operations across various premises within the EMEA region, maintenance, vendor coordination, safety, and site logistics to ensure a seamless, efficient, and welcoming workplace. You’ll lead a team, manage budgets, drive continuous improvement, and collaborate with HR, procurement, and global partners to deliver an exceptional employee experience. What will your job look like? • Lead a small team of site admins • Serve as the primary contact for all facility-related matters • Oversee and coordinate facility operations and logistics in line with company policies • Manage and support special events across designated site(s) • Collaborate with team members, contractors, and vendors to execute work plans and orders • Partner with site leadership and HR to deliver an exceptional employee experience • Schedule daily tasks for team members and ensure quality execution • Lead and coordinate preventive and corrective maintenance activities • Plan and monitor maintenance schedules to ensure timely completion • Drive data analytics, generate reports, and provide actionable recommendations • Conduct service quality checks and gather feedback for improvement • Champion continuous improvement initiatives without compromising quality or cost • Ensure timely validation of inventory and budget purchase requests (PRs) • Process vendor invoice payments in accordance with Amdocs procedures • Implement and participate in safety protocols per EHS guidelines • Analyze KPIs and leverage reports to optimize site operations • Manage budgets and operational costs with a focus on ongoing efficiency • Collaborate with procurement to ensure service contracts and KPIs are in place • Oversee site security in alignment with global security standards • Address facility-related needs, including refreshments and cleaning services • Define vendor scopes and ensure service delivery meets expectations All you need is • 5-7 years of relevant experience • Experience in Global Tech companies • Fluent in German and English • Experience with matrix management • Hands-on experience with MS Office and Project management from planning to execution • Customer service experience • Experience with Real estate and operation contract understanding Why you will love this job: • Small, intimate team atmosphere in an international work environment. • You will have the responsibility to manage and coordinate the diverse operations of the departments. • You will supervise the work activities of a department/supervise and monitor vendors as per Amdocs guidelines. • You will work with relevant partners to supervise and update the relevant systems and business operations policies. • We are giving the opportunity to work with the industry’s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world! We offer a wide range of stellar benefits, including: - 30 days contractual vacation plus additional vacation days (unlimited vacation) - Life insurance, including accidental death, long-term disability, and dismemberment insurance. - A huge variety of learning opportunities - Employee Stock Purchase Plan (ESPP) - Corporate Benefits company discount scheme - Free snacks - Various team events Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce