Responsibilities:
1. Serve as the SME for technical systems, applications and services that power our live events around the world.
2. Designing, supporting and maintaining our global esports infrastructure and systems.
3. Working on a diverse, cross-functional team.
4. Collaborate across departments and mentor engineering teammates.
5. Training and coaching our TechOps teams on technical processes and procedures to ensure successful events & efficient operations.
6. Working a non-standard schedule.
Required Qualifications:
7. 3-5+ years as a Systems, Support or Infrastructure Engineer with a focus on building consumer or player facing products.
8. Ability to travel domestically and internationally to support Riot Esports events.
9. Experience with Ansible and Terraform for automation and configuration management.
10. Experience with Jenkins for CI/CD pipeline automation.
11. Experience with virtualization technologies (e.g., VMware, Hyper-V, Proxmox, AOS).
12. Experience with Docker.
13. Experience with imaging and deployment tools (e.g., FOG, SCCM, Autopilot)
14. Experience operating & maintaining live services on Linux and Windows base, including handling emergent issues and troubleshooting
15. Hands-on experience with server and network hardware installation, configuration, and troubleshooting.
16. Occasionally required to lift 10/15 kilograms.
17. Occasionally required to push/pull road cases.
18. Experience building or maintaining global infrastructure, systems at scale.
19. Experience managing monitoring and alerting solutions.
20. Experience with scripting languages like Go, Python, Powershell, or Bash.
21. Experience using GIT for version control.
22. Experience with cloud platforms (e.g., AWS, Azure).
23. RHCE/RHCSA certification.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.