Key Roles and Responsibilities
A reputable organization seeks a skilled professional to oversee the efficient operation of fund accounting and transfer agency services.
* Establish performance benchmarks and lead staff performance review process; ensure quality of service delivery and implement dashboards;
* IDentify training needs and contribute to the Training Committee;
* Manage client relationships and foster teamwork among employees;
* Collaborate with other departments for seamless interactions;
* Develop a Product Roadmap for FATA and engage with designated clients;
* Maintain operational excellence and enhance platform efficiency;
* Optimize customer onboarding processes and align goals with customer objectives;
* Ensure effective communication and collaboration between teams.
Qualifications and Requirements
* University degree in accounting or finance;
* At least 10 years of experience in fund accounting within AIF;
* Fluent English and expertise in transformation/change management, global process control framework implementation, and system migrations;
* Proven track record of building high-performing teams and taking initiative;
* Strong focus on clients and excellent communication skills.
About the Organization
The organization is committed to maintaining high standards, empowering team members to thrive in a culture of excellence. It promotes equal opportunities and values each employee for their contributions to the community.