Local Commercial and Customer support Pricing administration
· Input of all product prices in SAP + all the changes
· End validation period of selling prices and taxes in SAP
· Fill in and confirm to the customer all individual product contracts + prices after validation of the Pricing officer
· Update of price liste data base for all UD customers
· Send to the customer last version of tariff price list must be removed
· Commercial agreement : input in SAP and follow up.
· Give the appropriate support to the KAM and the technical support Manager during the negotiation of the contract
· When contract is confirmed, enter the purchasing orders in SAP and communicate to the External lab and to the Finance team
· To maintain and provide if requested a follow up file
· Follow-up of the problematic invoices and their payment with UK Finance
Customer portal management
· Encode logistic sheets, information
· Complete supplier data into customer portal
· Complete customer statistics
Support KAM & Customer on general topics / questions
· Create and update Customer identity card
· Creation of new customers
· Ordering samples during the life of the products
· Involved in the preparation of customer visits
· Participate to commercial meetings if required (relevant & useful)
Local offer document management
1. Ensure correct interpretation of customer briefs and clearly communicate to relevant internal stakeholders to ensure accurate
quotations are created (Creation of CB) / Ensure handling of price offer to the customer (Offer submission)
2. Upon arrival from pricing of the formalised offer with detailed product description and prices
3. Follow up the complete document flow and samples flow: sample requests, TDS, safety data sheet, technical documents
4. Fill in all other commercial product related documents asked by the customer.
5. Once the offer is running, provide the customer with all needed product related information and samples.
6. To complete and keep up to date the V&O file
Local product launch management
1. Start of Product Launch
2. Translate the Product Brief, by means of SAP-workflow, into a Project Plan with clear instructions to other processes involved
(Account Management, Product Development, Production, Contract Management…)
3. Manage the complete Project Plan (from the start of the launch till the start of the events process)
4. End of Product Launch
5. Late launches
Local Promotions Management
Focus on Management of promotions from start till stop
Behavioural Competencies
· Continuous improvement
· Customer orientation
· Result orientation
· Team player
Technical Competencies & Qualifications:
· German & English.
· MS-Office: good knowledge of Excel & Word, Outlook
· Knowledge of SAP
· Applying PLM techniques
· Project Management skills
· Good verbal and written communication skills
· Conscientious
· Ability to plan and organise work
· Logical reasoning
· Commercial attitude
· Ability to handle conflict
· Structured thinker.
Salary: 4000€ gross/month + lunch vouchers