MUZA, Eybna's hemp-based and herbal products, is in the search of an Operations Specialist to join our dynamic team and lead critical aspects of procurement, logistics, and manufacturing coordination.
As our Operations Specialist, you will be at the heart of our supply chain, ensuring seamless procurement, manufacturing coordination, and on-time delivery of our products. You’ll also drive continuous improvement in supply chain processes, source new suppliers, and strengthen communication between manufacturers and distributors. Collaborating with suppliers, our sub-contractor in Europe, and cross-functional teams, you’ll optimize operations and uphold our commitment to excellence.
This role offers the opportunity to travel abroad occasionally to strengthen relationships with suppliers, manufacturers, and key partners.
Key Responsibilities:
* Expertise in sourcing high-quality raw materials, packaging, and manufacturing equipment at competitive prices.
* Identify and onboard new suppliers to enhance the supply chain.
* Manage supplier relationships, contract negotiation, and purchase orders to ensure timely delivery.
* Coordinate international and domestic shipments.
* Handle customs and regulatory compliance for smooth import/export operations.
* Stay up to date with regulations for our products within Europe.
* Liaise with our sub-contractor in Europe to manage production schedules and quality control.
* Facilitate full communication between manufacturers and distributors to ensure smooth operations.
* Ensure effective order fulfillment and resolve bottlenecks in production timelines.
* Oversee inventory of Raw Materials and Finished Goods to support production needs.
* Oversee raw materials and inventory to ensure production continuity.
* Identify and address inefficiencies in the supply chain while implementing improvements.
* Manage the entire order lifecycle, ensuring quality standards and timely delivery.
* Partner with product development, sales, and marketing teams to align operations with company goals.
* Provide operational insights and updates to senior management.
Requirements:
* 3-5 years of experience in operations, supply chain management, or logistics (preferably in Food, Tobacco, or Cannabis manufacturing).
* Strong expertise in procurement, supplier sourcing, order fulfillment, and contract negotiation.
* Familiarity with international shipping, customs processes, and regulatory compliance.
* Exceptional organizational and problem-solving skills with attention to detail.
* Excellent communication skills to manage relationships across teams and cultures.
* Experience in ERP systems and project management tools.
* Willing to travel abroad frequently.
* Fluency in English. Additional languages are an advantage (German preferred).