Cloud Leadership Opportunity
We are seeking a proactive Technical Cloud Operations/Managed Services Lead who combines managerial and hands-on activities to drive excellence in cloud architecture and service delivery.
This pivotal role oversees the day-to-day operations of our Cloud Managed Service Provider (MSP) team, ensuring service reliability, optimizing performance, and leading technical teams toward continuous improvement.
The ideal candidate will be responsible for:
* Ensuring incident and change management
* Proactively improving our MSP service
* Managing team capacity and developing the MSP Service Quality Plan
* Acting as Product Owner and shaping the service vision and roadmap
The successful candidate will have ITIL certification, cloud certifications, deep expertise in cloud architecture and operations, strong hands-on experience with Kubernetes, Terraform, Ansible, and Python, and a solid understanding of DevSecOps principles and CI/CD tools.
A dynamic and collaborative work environment, opportunities to lead impactful projects, access to cutting-edge cloud technologies, and competitive compensation and benefits are offered.