Customer Success Strategist Role
We are seeking a highly skilled Customer Success Strategist to join our international team.
* Maintain strong relationships with customers through strategic engagement models that foster continuous collaboration and drive business growth.
* Cultivate dynamic partnerships by understanding customer needs, identifying opportunities for improvement, and providing innovative solutions to enhance infrastructure planning and development.
The ideal candidate will have excellent communication skills, be able to analyze complex data sets, and possess a deep understanding of the energy sector. They will work closely with cross-functional teams to develop and implement customer success strategies that meet business objectives.
Key Responsibilities:
* Bachelor's degree in Business Administration or related field
* Minimum 5 years of experience in customer-facing roles within the energy sector
* Proven track record of driving customer retention and revenue growth through strategic initiatives
* 'Excellent communication, analytical, and problem-solving skills'