Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. In line with the Richemont BOS (Buildings & Office Services) strategy and objectives, the Head Of BOS is responsible for the management and the coordination of all BOS topics across Germany, Austria & Czech Republic. The job holder reports hierarchically to the local Managing Director / CFO and functionally to the Regional BOS Team and will closely work with Group Real Estate team too. The Head of BOS plays an important role in implementing the strategy defined, ensures buildings operational efficiency, act as a pivotal and central coordinator to the tenancy. He/she provides technical support and expertise, operations guidance and space-planning recommendations. HOW WILL YOU MAKE AN IMPACT? Team management (15 %) Structure and manage the BOS team with the relevant expertise for effectiveness and efficiency; Capacity planning and priority-setting in alignment with local and regional stakeholders Guide, support and advisce the local BOS Team to achieve targets defined Develop the team to increase team effectiveness and support team members’ career aspirations. Operational Management for Offices & Boutiques (45 %) Lead strategic projects or structural issues. Ensure compliance with workplace regulations. Anticipate space and equipment needs of Maisons and Functions and ensure adequate delivery. Act as key liaison with all landlords for BOS-related topics. Lead BOS projects agreed with Group Real Estate, Richemont Europe or local Management. Monitor and ensure compliance with workplace regulations and internal workplace guidelines. Anticipate space needs and equipment requirements of Maisons and Functions and ensure implementation. Set up and enhance the hospitality in the Richemont sites across RNE. Bring support to create memorable experience for employee, visitors and partners following a service excellence in all our offices, customer services and logistic platforms. Create standard operating procedures following Group guidelines. Put in place a relevant site communication and signage Coordinate and lead the implementation of new tools (Service Now, WorkinSync…) Sponsoring the integration of the boutique maintenance via an IFM solution. Digital Workplace (10 %) Desk and room booking tool: support an agile and hybrid flexible workplace ; Ticketing and planned maintenance (Service Now): pursue the implement a digital way to communicate and escalate facilities related topics as well as the automation of the planned maintenance in offices and boutiques. Monitoring spaces to ensure operations and Group service level CSR Environment (10 %) Enforce Group’s environmental policy In charge of the annual reporting (building related) Implement environmental initiatives linked to the buildings (energy monitoring, waste management concept, environmental building certifications…) Data, Budget and optimisation topics (20 %) Budget preparation, 3 Y plans Reporting (Building Occupancy – Environmental labels, energy consumption…) Be proactive by working in collaboration with the Region, the Maisons and HR to forecast the HC growth, editing stacking plans and adapt the workplace accordingly Contracts management in line with group and local procurement standards. BOS costs control. Collaborate with Finance departments to ensure correct payments and up-to-date reflection of all BOS-related costs (eg leases, utilities, cleaning, …). Purchasing activity, including accounting, licenses…. Connect with other BOS leaders to adopt best practices sharing (gain efficiency, streamline contract costs, number of providers, office space usage optimisation…) HOW WILL YOU EXPERIENCE SUCCESS WITH US? Education & work experience: University graduate 10 years experience within Facilities & BOS and 5 years management experience Hospitably experience in hotels or luxury groups Strong project management and organizational skills People oriented and empathy Strong analytical skills Excellent communication, interpersonal and presentation skills Diplomatic, service and result oriented Strong influence skills and empathy Open-minded, innovative and team oriented Willing to travel approx. 30% of the time WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. - We value freedom, collegiality, loyalty, and solidarity. - We foster empathy, curiosity, courage, humility, and integrity. - We care for the world we live in. Richemont WeCraftTheFuture