Jobs
Meine Anzeigen
Jobs per E-Mail
Anmelden
Stellenangebote Job Tipps Unternehmen
Suchen

Quality lead customer service (f/m/d)

Berlin
Porsche
Kundenservice
Inserat online seit: 25 August
Beschreibung

* Coordination and decision of Quality Topics between all hubs as well as between Customer Relations Hubs (CRH) and Porsche AG (PAG)
* Professional leadership of QAs (incl. ensuring 1:1 communication with QAs, identification of improvement topics, ensuring operational QA tasks/ calibrations are done)
* Definition and monitoring of communication and Quality Processes
* Definition CRH Quality Strategy & Concept in alignment with PAG
* Innovation & Technology: Define objectives, identify & implement improvement topics and technology driven efficiencies
* Ensuring a constant information exchange & alignment between Training & Quality Lead
* Ensuring Quality reporting standards incl. KPI measuring and definition of improvement measurement
* Support in operational quality topics (e.g. evaluations of customer experts)

* Well-structured, analytical and accurate analyst with several years of experience in international Quality Role, ideally in the automotive sector
* Excellent communication skills, both verbal and written, are a must
* Proficient in English and German
* Experience in Customer facing industries (e.g. retail, hotel...) in luxury would be a plus
* Worked in “six sigma” environment (first belt should be known & achieved)
* Experience in conceptional (strategy) work
* Personality: global mindset, team player, communicative, open, and empathetic, but also assertive
* Willingness to come to the office 4 days a week

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern
Ähnliches Angebot
Senior firmenkundenberater*in gewerbliche immobilienfinanzierung
Berlin
Volksbanken Raiffeisenbanken
Firmenkundenberater
Ähnliches Angebot
Projektleiter - elektrotechnik / kundenbetreuung / ms project (m/w/d)
Berlin
UNDKRAUSS Bauaktiengesellschaft
Kundenbetreuung
Ähnliches Angebot
Kundenbetreuer (m/w/d)
Berlin
S-Kreditpartner GmbH
Kundenberater
Mehr Stellenangebote
Ähnliche Angebote
Stellenangebote Porsche
Porsche Jobs in Berlin
Kundenservice Jobs in Berlin
Jobs Berlin
Jobs Berlin (Kreis)
Jobs Berlin (Bundesland)
Home > Stellenangebote > Kundenservice Jobs > Kundenservice Jobs > Kundenservice Jobs in Berlin > Quality Lead Customer Service (f/m/d)

Jobijoba

  • Job-Ratgeber
  • Bewertungen Unternehmen

Stellenangebote finden

  • Stellenangebote nach Jobtitel
  • Stellenangebote nach Berufsfeld
  • Stellenangebote nach Firma
  • Stellenangebote nach Ort
  • Stellenangebote nach Stichworten

Kontakt / Partner

  • Kontakt
  • Veröffentlichen Sie Ihre Angebote auf Jobijoba

Impressum - Allgemeine Geschäftsbedingungen - Datenschutzerklärung - Meine Cookies verwalten - Barrierefreiheit: Nicht konform

© 2025 Jobijoba - Alle Rechte vorbehalten

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern