What about usIt's the right period to join the Missoni Family as we go through a rapid period of growth.We are currently seeking for motivated and passionateStore Managerfor ourMunich Boutique, opening in November 2025.Tied to the aesthetic innovation and technical invention that have always changed the identity of knitwear, Missoni is one of the best known, loved and recognized brands, and today is one of the best representatives of Italian fashion and design excellence around the world.Missoni is always looking for talented, enthusiastic individuals with a great passion for fashion who would love being part of a creative, fast growing and dynamic working environment. If you recognize yourself in this description and you are thrilled to be a member of the Missoni Family, you are the right candidate for usPurposeResponsible for the overall store performance maximizing sales, profitability and operational standards trough management of the staff, merchandise and customer service.Acts as a Role Model to the store team and as a Brand Ambassador to the customers and marketplace.Key ResponsibilitiesBrand Ambassador and Customer Service ManagementDemonstrate a strong understanding of the Brand Values and Company Culture in managing the store team and relations with customers and key stakeholders;Instill passion and pride for the brand and product;Manage in store events to grow customer base in the local market.Implement and enhance customer service standards;Ensure all associates provide the highest level of customer service;Ensure all associates keep constant and effective communication with customers;Solve all customers problems and complains quickly and effectively, in line with Company standards;Lead and manage team efforts in clientiling towards new client acquisition and retentionPerformance ManagementSet individual sales goals, in line with given monthly and annual targets;Monitor Sales performance by reviewing sales weekly. Provide accurate and punctual quantitative and qualitative feedbacks to Regional Management and HQ;Provide support and motivate the staff to achieve sales and productivity targets;Train sales associates on selling techniques and selling ceremony;Demonstrate an in-depth knowledge of the product and ensure that the staff has the highest level of product knowledge and ability to transfer to customers through a proper storytelling;Demonstrate sales leadership to staff by playing an active role in selling and being present on the floor;Demonstrate an in-depth knowledge of business metrics and key performance indicators.Operations ManagementProgram, manage and control payroll hours and floor coverage to meet business needs;Control expenses to respect given budget;Ensure respect and proper implementation in merchandising, visual presentations, housekeeping Ensure cash control procedures are properly followed;Ensures deliveries are properly and timely processed;Monitor the movement of all inventory and ensure that staff respect all receiving/shipping procedures;Meet inventory accuracy and shrink requirements;Assume and promote responsibility for loss prevention in all areas of risk management, Physical security, cash control and inventory management;Demonstrate proficiency in Computer Programs and Company Information Systems.Merchandising & Visual ManagementImplement all merchandising guidelines;Communicate merchandise needs without delayEnsure the floor is neat, clean and reflect the given visual image;Ensure all displays, fixtures and all visual areas reflect current visual guidelines;People ManagementSupport the recruitment processes and manage the onboarding of the newcomers;Develop, train and motivate the team towards meeting store and individual goals while applying retail excellence;Continuously provide constructive performance feedback to store team and individuals;Manage all day- by- day people related issues partnering with HR and Corporate functions;Ensure image and grooming standards are professional and reflective of the brand image;Attitudes, Abilities, Knowledge and Experience ProfileMinimum 3+years selling and management experience in luxury retail environment;Passionate and knowledgeable about Fashion, Luxury and Art;Open-minded, lively, enthusiastic, optimistic, energetic; emphatic.Problem Solver;Good at Planning; Organizing and Controlling;Results Oriented;Flexible and Adaptable;Leadership & People Manager;Demonstrate knowledge in understanding, using and transferring key business metrics;Good at computer skills;Exceptional selling skills;Exceptional interpersonal skills;Fast and agile learner;Foreign languages and College Degree are preferred.Missoni is an equal opportunity employer and we are proud to hire and develop talented people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they in line with requirements of the role under consideration. These decisions are made without regard to age, sexual orientation, gender identity, race, color, creed, religion, ethnicity, nationality, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.