As part of a team responsible for core IT operations, the role focuses on the day-to-day running of critical application systems. The position ensures service continuity, operational reliability, and the proper functioning of technical flows between applications and databases. Key Responsibilities Ensure the smooth execution of daily and periodic IT processing activities Monitor, start, stop, and control batch jobs, processes, and queues Participate in operational end-of-day / end-of-cycle activities Maintain production and testing environments Perform application deployments and production releases Monitor scheduled jobs and investigate technical incidents Implement automation solutions to improve recurring operational tasks Handle incidents and service requests coming from IT support teams Perform first-level technical analysis and escalate when required Document incidents, interventions, and operational procedures Produce operational KPIs and reports for IT management Apply operational procedures and meet defined resolution timelines Technical Environment & Required Skills Strong knowledge of Linux / Unix environments Proficiency in shell scripting Experience with transactional banking systems (core banking-type platforms) Knowledge of industrial scheduling / workload automation tools Familiarity with application middleware and relational databases Strong troubleshooting and incident resolution skills Ability to write clear technical and operational documentation Soft Skills Proactive mindset and strong team spirit Good written and verbal communication skills Service-oriented attitude with a focus on customer satisfaction Ability to work under pressure and manage priorities effectively High level of accuracy, reliability, and attention to detail Comfortable working in critical and demanding environments Languages English: fluent (written and spoken) Additional languages are considered an advantage depending on the context Hays plc est l'un des principaux groupes mondiaux de recrutement de professionnels. Hays est l'expert du recrutement de personnes qualifiées, professionnelles et compétentes dans le monde entier. Hays est le leader du marché au Royaume-Uni et en Asie-Pacifique et également l'un des leaders du marché en Europe continentale et en Amérique latine. Hays intervient pour le compte de milliers d’entreprises des secteurs privé et public, sur des postes en CDI, CDD, Travail Temporaire et Contracting. Hays France & Luxembourg compte aujourd’hui plus de 650 salariés répartis au sein de 22 bureaux (Aix-en-Provence, Amiens, Biarritz, Bordeaux, Clermont-Ferrand, Dijon, Grenoble, La Rochelle, Lille, Lyon, Montpellier, Nancy, Nantes, Nice, Paris, Reims, Rennes, Rouen, Strasbourg, Toulouse, Tours et au Luxembourg) couvrant 25 secteurs d’activité.