Responsibilities
1. Cross-functional Collaboration: Lead alignment and engagement between all business units involved in social media. Ensure smooth information flow and support content creation needs across the organization.
2. Proactive Engagement: Lead the development of proactive social media engagement and community-building programs across global channels.
3. Social Listening: Run and oversee social listening efforts, staying up to date on competition, market dynamics, industry news, and brand sentiment.
4. Analytics and Reporting: Report on analytics, post performance,profile performance, and social listening insights to drive data-informed decision-making.
5. Trend Monitoring: Monitor and analyze trends on LinkedIn and Facebook, identifying relevant content opportunities and emerging platform shifts.
6. Content Creation Support: Collaborate on content development with a strong focus on LinkedIn messaging, storytelling, and thought leadership.
7. Leadership Support: Act as a backup for the Social Media Team Lead—help guide the team, support decision-making, and step in during vacations or absences.
Requirements
8. 5+ years of experience in social media management with proven success overseeing channels, campaigns, and community-building initiatives.
9. Fluent in English and German; additional languages are a plus.
10. Background in Tech or SaaS industry preferred.
11. Strong understanding of social media analytics, KPIs, and reporting tools.
12. Experience with social listening platforms (e.g., Sprinklr, Brandwatch, Talkwalker).
13. Excellent knowledge of social platform best practices, especially LinkedIn and Facebook.
14. Ability to translate business priorities and market insights into effective social activation strategies.
15. Strong copywriting, storytelling, and content ideation skills.
16. Confident communicator with experience managing stakeholder relationships across teams and seniority levels.
17. Highly organized and proactive, capable of working independently and driving initiatives end-to-end.
18. Collaborative team player with strong attention to detail and the ability to thrive in a fast-paced environment.
What We Offer
19. Onsite Onboarding in our HQ office for an optimal start
20. Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
21. Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
22. Public transport friendly offices
23. Option to lease an e-bike (Germany only)
24. Special terms for local gyms
25. Access to Corporate Benefits platform with many discounts
26. Regular Team events and company-wide celebrations
27. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
28. Hybrid and Flexible work time with up to 50% home office
29. Work From Abroad Program allowing up to 40 days of work outside your contracting country
30. We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!