Role: Service desk Analyst - Italian and English speaking is must
Service Desk Analyst (Italian)
Ø IT Interns with basic knowledge to create tickets in IT tools like Service Now
Ø To create Service Now tickets
Italian
This is a full-time on-site role for a Service Desk Analyst located in Italy. The Service Desk Analyst will be responsible for providing technical support, troubleshooting, and customer support on a day-to-day basis. The role requires strong analytical skills and a focus on delivering exceptional customer service.
Technical Support and Troubleshooting skills
Customer Support and Customer Service skills
Experience in IT helpdesk or customer service role