 
        
        Role: Service desk Analyst - Italian and English speaking is must 
 Service Desk Analyst (Italian)
 Ø IT Interns with basic knowledge to create tickets in IT tools like Service Now 
 Ø To create Service Now tickets 
 Italian 
 This is a full-time on-site role for a Service Desk Analyst located in Italy. The Service Desk Analyst will be responsible for providing technical support, troubleshooting, and customer support on a day-to-day basis. The role requires strong analytical skills and a focus on delivering exceptional customer service. 
Technical Support and Troubleshooting skills 
 Customer Support and Customer Service skills 
 Experience in IT helpdesk or customer service role