Join our dynamic and international team in the beautiful city of Lisbon and play a crucial role in maintaining a safe and positive online environment for a global social media platform. We are looking for a German-speaking Content Moderator to review user-generated content and ensure it adheres to community guidelines and policies. This is an excellent opportunity for someone who is passionate about online safety, has a keen eye for detail, and wants to work in a fast-paced, multicultural environment. While prior experience is beneficial, it's not a strict requirement; we provide comprehensive training to help you succeed.
Key Responsibilities
As a Content Moderator, your main goal is to protect users from harmful or inappropriate content. Your day-to-day responsibilities will include:
* Reviewing Content: You will analyze and moderate user-generated content, including videos, images, and comments, to ensure compliance with our platform's policies.
* Enforcing Guidelines: You will apply your knowledge of our policies to make swift and accurate decisions on whether content should be removed, restricted, or approved.
* Identifying Trends: You will identify and escalate new content trends or policy violations to management, helping to improve our safety measures.
* Collaborating with Team: You will work closely with a diverse team of moderators and quality assurance specialists to ensure consistency and quality in your work.
* Staying Up-to-Date: You will participate in ongoing training to keep your knowledge of our evolving policies current.
What We're Looking For
We are seeking a candidate who is detail-oriented, emotionally resilient, and committed to protecting online communities.
Essential Qualifications:
* Language Skills: You must have an advanced level of German (B2/C1 or higher) and a conversational level of English (B2 or higher).
* Adaptability: The ability to work in a fast-paced environment and handle a high volume of content reviews daily.
* Emotional Resilience: The capacity to handle exposure to sensitive and graphic content while maintaining professionalism.
* Problem-Solving: Strong analytical and critical-thinking skills to make quick, informed decisions.
* Teamwork: A collaborative spirit and a positive attitude.
* Flexibility: Willingness to work in shifts, including nights and weekends, as a 24/7 moderation service is required.
Experience:
While prior experience in content moderation, customer support, or a similar field is a plus, it is not mandatory. We are ready to train the right candidate who demonstrates a strong passion for the role.
What We Offer
We believe in providing our team members with a supportive work environment and a comprehensive benefits package.
* Competitive Salary: We offer a competitive salary that reflects your skills and experience.
* Generous Signing Bonus: A 3,000 signing bonus to welcome you to the team.
* Relocation Package: If you are coming from abroad, we will provide assistance with your move, including flight tickets to Lisbon and help with finding accommodation.
* Career Growth: We are committed to your professional development and offer clear paths for career advancement within our company.
* Health and Life Insurance: We provide comprehensive health and life insurance to ensure your well-being.
* Other Benefits: Enjoy a vibrant, multicultural work environment, team-building events, and a prime location in one of Europe's most beautiful cities.