CX Account Executive (CCaaS) Apply (https://jobs.cisco.com/jobs/Login?projectId=1450518) Location:Munich, Germany Alternate LocationAnywhere in Germany Area of InterestSales - Services, Solutions, Customer Success Job TypeProfessional Technology InterestCollaboration Job Id1450518 Why You'll Love Ciscou202f u202f We change the World; you will become passionate about your employer and the brand yourepresent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real-world impact.You'llcollaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected.You'llbe part a team that cares about its customers, enjoys having fun, andyou'lltake part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.u202fu202f What Youu2019ll Dou202f As a Contact Center Cloud Sales Specialist,youu2019llplay a vital role in the success of the Cisco Field Sales and Collaboration Technology Groupby helping our customers deliver better business outcomes and great customer experience.The primary responsibilities will include (but are not limited to): Establishyour salesstrategy and exceed the regional sales goal. Work withyour extended team and Cisco partnerstoestablishselling strategy to beat the competition through better targeting, positioning, and thought leadership forCiscou2019s Contact Centre portfolio. Establish andmaintaincustomer relationships with Line of Business managers, Executives, HR, Marketing, IT,Salesand Procurement. Own and forecast the opportunities for sellingthe full suite of ourCCaaSsolution includingCPaaS,WFO/WFM,Analyticsand AI. Provide subject matterexpertisein support of account teams particularly around positioning,pricingand overcoming objections. Educate and supportCisco Account Managersand Partnerson opportunity qualification and positioning of the solution. Provide leadership to the Account Managers for account planning and executiontoassistwith deal closure Partner closely with Engineers/Architects to align the technology architecture to the customer's desired business outcome and ensure customer success byaligningresources toassistthe customer in realizing the full value of their technology investment.u202fu202f Share detailed execution plans and progress with field leadership and account teams. Improve Cisco's solution portfolio over time. As you meet with customers youwillsuggest improvements that ensure our customers continue to love what you sell.u202fu202f Who Youu202fAreu202fu202f Youare an individual who is passionate about amazing customer experiences! This role will be instrumental in driving our strategic visionfor Cisco Contact Center portfolio.You willbe responsible forrevenue growth with new and existing customers.Successful people in this role can articulate a compelling value proposition, provide salessupportand serve as a subject matter expertCiscocontactcenterplatforms. We look for individuals who have a proventrack recordof overachieving and who like to WIN! 3years experiencesellingCCaaSas your main product line. Proven experience understanding customer needs and being able to articulate solutions In depth knowledge of the competitive landscape Proventrack recordof growing your territory through increasing your pipeline with current customers and net new logos Experience of selling complex software solutions into multiple vertical markets Experience of selling either customer experiencesolutions,CCaaS,CPaaS,CRM,digitaltransformationor similar technology stack Cloud or SaaS based softwaresales preferred Experience of being part ofnumerouscomplex and consultative sales engagements Experience of working alongside or through partner organizations. Ability to influence indirectly through this partner community as well as directly with the customer and prospect base A team player and a leader of virtual teams, able to orchestrate and win complex sales cycles We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.u202f Who Youu2019ll Worku202fWithu202fu202f Direct alignment with the Account Teams as well as many Business Unit resources and partners. You will be embracing unprecedented innovation and tremendous opportunity for growth. You will succeed because we listen to our customers andanticipatetheir needs as the market shifts and technology transitions accelerate. Our customers are versatile, agile and adopt technology fast to compete passionately and grow their business. The collaboration team provides you with unlimited opportunities to succeed at Cisco. Our culture will support and empower you.u202fu202f u202f Why Cisco? At Cisco, weu2019re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. Weu2019ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and youu2019ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess (https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html) to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Ciscou2019s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Ciscou2019s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.