GV-OUTLET Frankfurt Wertheim WHAT YOU WILL DO The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience. Business Development & Client Management Partner with management team to strategically achieve sales targets Strive to always increase brand and product knowledge Master selling skills to satisfy customer needs Take action to maximize the sales opportunity on all categories Embrace and promote our Retail Excellence Program with both clients and staff Build strong partnerships with clients, peers, and management through effective communication Ensue superlative customer service standards, to meet customer expectations Act as brand ambassador to build relationships with new customers and VIP clientele Deliver the ultimate Versace experience to increase customer loyalty Drive results through delivering an elevated customer experience both during and after sale service CRM Capture customer data all the time Proactively take possible actions to maintain a long-term relationship with customers Participate in the organization of In-store & Promotional events Implement and manage the boutique’s community outreach program to maintain active social relationships with clients Operations Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.) Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up YOU’LL NEED TO HAVE 2 years’ experience in retail – luxury experience preferred Computer skills to include operation of retail sales system, Word, Excel and email WE’D LOVE TO SEE An entrepreneur with the ability to drive results Well connected with a strong ability to engage Elevated customer service skills; a true fashion expert with a passion for sales Exceptional verbal and written communication skills A positive, outgoing, high-energy personality able to thrive within a high paced environment — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.