Employment Type:
Full time
Shift:
Day Shift
Description:
Office Receptionist
Location: Gastroenterology Davenport
Schedule: Dayshift, Monday through Friday, 8 am to 5 pm
Summary
At MercyOne, healthcare is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our mission is based on improving the health of our communities—this includes not only when you are sick but also in maintaining wellness.
MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) and surrounding communities of Eastern Iowa and Western Illinois. We are recognized as a two-time national Top 15 Health System and in the top 1 percent in the nation for patient safety.
Join the MercyOne Family! We are hiring an Office Receptionist.
As an Office Receptionist, you will coordinate patient activities, greet patients and families, process patient registrations efficiently and courteously, obtain accurate demographics and insurance information, and secure all necessary consents. You will serve as the initial point of contact for patients entering the clinics, explain patient account charges, verify insurance, and handle data entry for patient charges. You will greet, instruct, direct, and schedule patients and visitors, transfer incoming calls to appropriate staff, and coordinate requests with medical support staff, including managing provider inbox requests and medical records.
General Requirements:
* Special Training: Basic Life Support; Medical Office Procedures
* Training Preferred: Effective communication skills, medical terminology
* Education: High school diploma or equivalent
* Experience: Less than 1 year required
Colleagues at MercyOne enjoy competitive pay, full benefits, and growth opportunities within the system.
Visit MercyOne Careers to learn more about our benefits, culture, and career development opportunities.
Our Commitment to Diversity and Inclusion
Trinity Health, one of the largest not-for-profit Catholic healthcare systems, values diversity, equity, and inclusion. Our workforce reflects a range of experiences, talents, and backgrounds, enabling us to provide accessible and equitable care. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.
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