Berlin, Köln
ab sofort / asapDeine Aufgaben
Trusted Shops creates digital trust between people and businesses – with one clear goal: becoming the #1 Community of Trust.
With around employees, we support more than 25, online shops and over 40 million consumer memberships. Our unique combination of Trustmark, verified customer reviews and Buyer Protection helps millions of consumers shop online with confidence every single day.
To strengthen our Platform Operations Unit in the area of CRM & Automation, we are looking for a
HubSpot CRM Administrator (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Permanent Contract)
Your responsibilities
Responsible for the administration, configuration, and continuous development of our HubSpot CRM, including marketing automation, workflows, analytics, and cross-system processes
Ensuring reliable data synchronisation between HubSpot and connected systems (e.g., Salesforce) through monitoring, troubleshooting, and proactive improvements
Collaborating with developers, system owners, and business stakeholders to design scalable solutions for marketing and system automation
Analysing data models and maintaining high data-quality standards across systems by identifying inconsistencies and implementing optimisation measures
Documenting processes, workflows, and system behaviour to support knowledge sharing within the Platform Operations team
Dein Profil
Your Profile
Degree in Information Systems, Computer Science, Marketing Technology or equivalent professional experience
Several years of hands-on experience in HubSpot CRM administration
Solid understanding of data models, automation architecture and integration workflows
Nice to have: Experience with Git-based workflows and creating custom JavaScript solutions in HubSpot, including enhancing internal integrations with targeted custom code
Structured, solution-oriented working style, collaborative and communicative hands-on personality with the ability to translate business needs into technical solutions
Business fluent English skills - German is a plus
What We Offer
Hybrid work: Flexible remote work combined with team time in the office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit and company events
Health Pass (free online and offline sports, fitness, and health courses)