Deadline Date: Friday 22 August 2025
Requirement: Senior Technician (Information Systems AirC2)
Location: Uedem, DE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 520
Required Start Date: 29 September 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO COSMIC TOP SECRET
Duties and Role:
Under the direction of Service Operations Branch Head, the incumbent will perform duties such as the following:
* Installs, operates and maintains assigned CORE Systems software, Databases and other Applications and ICT Platforms (IS) and stays abreast of latest developments in these areas.
* Supports the applications and data integrity and integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans.
* Maintains liaison with other CSU internal units, Service Lines and other technical organizations.
* Provides support related to local CIS Service provision during the execution phase.
* Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures.
* Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required.
* Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS).
* Assists with and implements assigned project work packages.
* Will participate in 24/7 duties when required.
* Performs other duties as may be required.
Requirements
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
* Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience.
* Experience within the area of Systems Administration of complex computer systems;
* Experience and knowledge in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
* Experience with diagnosis of network problems and implementation of network changes and maintenance routines;
* Knowledge of LINUX.
Desirable Experience and Education:
* Knowledge of AIRcC2 systems.
* Prior experience of working in an international environment comprising both military and civilian elements.
* Knowledge of NATO responsibilities and organization, including ACO and ACT.
* Experience of working for an IT provider and understand the need to have excellence in delivery such as that which NCI Agency expects.
Competencies or Personal Attributes:
* Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts;
* Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organizational and individual responsibility towards the community and the environment.
* Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
* Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
* Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.