Servomex, the world leader in gas analysis and part of the FTSE 250 Spectris Group, is excited to be creating a new role for a Field Service Engineer (FSE) to join our team, based in Dresden, Germany. The talented FSE will provide support for Servomex Analysers and Systems at a hugely exciting time of rapid growth in the region.
The successful candidate will conduct service training for customers and Servomex employees, as well as provide technical support to customers and distributors throughout Germany (specifically East Germany).
The successful candidate will speak English and German.
Develop and maintain strong relationships (point of contact) with key customers in the semiconductor industry, ensuring their specific needs and requirements are met.
To service, repair and commission all Servomex products to ensure that the Company’s reputation is maintained and enhanced through continually exceeding customers’ expectations.
Working with advanced analytical methods, such as gas chromatography (GC), and performing precise oxygen and water measurements at PPB and PPT levels.
Actively be involved with quoting service activities and pursuing potential business.
Provide assistance with technical sales enquiries for Servomex products and help make our customers aware of the advantages of maintenance contracts.
Complete repair, service and commissioning reports and any other required documentation.
Provide assistance with systems testing and build to the Systems Engineering department to ensure that systems meet the required performance and specification prior to shipment.
Specific experience/expertise in the semiconductor industry would be a huge advantage.
Fluent in English and German (written and spoken).
it would be a distinct advantage to have knowledge/experience of working with complex gas analysers – however comprehensive training will be provided to the successful candidate.
Experienced in working within the following industries - semiconductor, oil and gas, industrial gases, cement, food or chemical.
Experience with Start-up, Commissioning, FAT and SAT.
Ability to interpret maintenance manuals, schematics, and wiring diagrams.
Bachelor’s Degree (or equivalent) in Chemical Engineering, Physics, Chemistry, Electronics, Electrical Engineering, Instrumentation or closely related subject/discipline.
Basic Salary Range: EUR 50K - 80K Plus Bonus and Benefits
Servomex offers a comprehensive benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment.
Servomex operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor and healthcare markets. As a truly global organisation, product innovation, excellent levels of customer service and talented people are fundamental to our future success.
Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance.