Head of GBS (m|f|d) Best Cost Country Hub Europe
Job ID 76657 | Location Eastern Europe or Portugal
About The Voith Group
The Voith Group is a global technology company with a broad portfolio of systems, products, services and digital applications. Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of €5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family‑owned companies in Europe.
Your tasks
* Lead the set‑up and management of a Global Business Service Center in an Eastern European country.
* Define RACI and SLA, align with respective Process Owners, and monitor and report continuous improvement using KPIs.
* Hire, onboard and manage a team of professionals, develop local talent, and foster a high‑performance culture through team morale and an entrepreneurial mindset to drive end‑to‑end processes, continuous improvement, automation, and innovation within the GBS.
* Oversee typical GBS functions such as accounting, controlling, procurement, HR, marketing, and sales.
* Ensure proper risk and compliance management for all Service Center hub processes and activities, complying with company policies and regulatory requirements.
* Define and implement strategies and tools to optimize service delivery and efficiency in alignment with the GBS leadership team and the Global Process Owners.
* Report regularly to the SVP Global Business Services and senior management on the performance and progress of the GBS Hub.
* Represent the center in GBS leadership forums and initiatives.
Your profile
* 10+ years of proven experience in setting up and managing a Shared Service Center.
* Proven track‑record of improving efficiency within transactional support functions.
* Experience with digitization and automation of financial processes is a must.
* Fluency in English; proficiency in other major European languages (Spanish, French) is a plus.
* Experience in hiring and managing teams, with a strong emphasis on team morale and engagement.
* Experience working with large corporates is a plus.
* Entrepreneurial mindset with a focus on innovation and continuous improvement.
* Ability to work collaboratively with cross‑functional teams.
* Excellent communication and interpersonal skills.
Benefits
We offer an international working environment with an open and inclusive company culture, flexible working models, sustainable development opportunities, and a range of offers for balancing family and career as well as health and well‑being.
Contact
J.M. Voith SE & Co. KG | VZS
Global Business Services HR EMEA
Talent Acquisition Team
* Annika Frey
* Tel. +49 7321 37 2392
Apply now via our web portal. Find more details about the application process at voith.com/career.
Job details
Seniority level: Executive. Employment type: Full‑time. Job function: Other. Industry: Machinery Manufacturing.
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