The most successful loyalty programs in Germany? These are PAYBACK, Bahn.Bonus, and Miles & More. And behind each of these programs, we at Loyalty Partner stand with particularly innovative solutions. As part of American Express, we, together with PAYBACK and Loyalty Partner Solutions, are pioneering in the implementation of customer loyalty programs.
With you, our holding tools (focus on Microsoft Dynamics NAV/BC and EASY, plus other SaaS tools) are in the best hands:
YOUR TASKS
1. You find the solution to incoming 1st and 2nd level support cases and are flexible in finding solutions. If necessary, you have access to our 3rd level support from the manufacturers or our internal experts
2. You communicate effectively in English and/or German with your internal customers and service providers
3. Technical expertise and clear solution communication go hand in hand for you
4. Adherence to and implementation of compliance processes is a matter of course for you
5. You keep our technical and procedural documentation up to date
YOUR PROFILE
6. You have successfully completed a degree in (business) informatics, business administration or comparable training
7. You have several years of professional experience (> 3 years) in application support for Microsoft Dynamics NAV or Business Central and are also open to supporting other SaaS tools that we support
8. You are characterized by helpfulness, strong communication skills and solution orientation
9. You have a high sense of responsibility and integrity as well as a structured and independent way of working
10. Very good written and spoken German and English skills round off your profile
OUR BENEFITS
11. Tasty Breaks: Delicious meals in our DINING ROOM – including vegetarian or vegan options, and many are even free of charge
12. Move it, move it: 24/7 access to the GYM, where you can train in our fitness studio, and we cover the costs for you
13. Do it your way: Flexible working hours, 30 days of vacation, up to 2 days of home office per week
14. Easy Going: Germany ticket included
15. Get Together: Team events, social days, ski events, and more
16. Grow like a Pro: Individual training and development opportunities
17. Good Vibes: Dogs are welcome!
Within the PAYBACK GROUP, Loyalty Partner fulfills central corporate tasks, from HR to Legal and Finance to Controlling, thus creating the organizational framework for success.
Interested?
We are looking forward to your application!
The PAYBACK GROUP values diversity - come as you are