Who we are
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,
Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
Hannover, Germany
Global Customs and Trade Manager (m/f/d)
158894
Location: Hannover
Department: Supply Chain Management, Global Distribution
About the Role
As Global Customs and Trade Manager (m/f/d), you will futher develop and rollout the global customs & trade compliant management strategy, in close cooperation with internal stakeholders such as legal, logistics, tax and finance. You will ensure that Sonova's import and export activities comply with relevant international trade laws, regulations and treaties. and design and implement robust processes, advise international teams, and lead initiatives to ensure Sonova operates within a secure, efficient, and compliant global trade framework.
Your Responsibilities
* Develop, implement and oversee Sonova's global trade compliance program
* Ensure all import/ export transactions conform to customs laws, security regulations and trade restrictions in all countries of operation and across business units HI/ CHBServe as the global point of contact for customs authorities, government agencies and international departments, such as logistics and legal
* Provide strategic recommendations to senior management on trade compliance matters
* Oversee the correct classification of goods, valuation, and origin determination for customs purposes
* Responsibility for the management and development of the trade compliance team and close cooperation with relevant customs specialists in the regions
* Advise international teams on customs topics (classification, valuation, rules of origin) and support implementation.
* Monitor regulatory changes worldwide, assess trade-related risks, and drive necessary actions.
* Lead audits, training programs, and awareness initiatives to strengthen compliance.
* Manage and coordinate external customs brokers and service providers.
* Collaborate closely with internal stakeholders (e.g., Compliance, Tax, Legal) to ensure seamless cross-functional alignment.
Your Profile
* Bachelor's degree (or equivalent) and at least 7 years of professional experience in customs and export control.
* In-depth knowledge of international customs and trade compliance regulations and trade agreements
* Excellent English communication skills (written and spoken).
* Proficiency with Microsoft Office, Teams, and relevant customs/ERP systems (e.g., AEB and SAP GTS).
* Strong team player with excellent stakeholder management and problem-solving skills.
* Pro-active in implementing programs and making improvements to existing proceses
What We Offer
* A strategic role with global impact in a growing and purpose-driven organization.
* An open, collaborative, and international working environment.
* Opportunities for professional development and growth.
* Attractive compensation and benefits package.
Join Sonova and help us ensure smooth and compliant global trade operations – connecting people to the world of sound.
The Sennheiser brand
The Sennheiser brand stands for premium quality in the field of audio products.
At Sonova Consumer Hearing, we develop and offer consumer devices such as headphones, soundbars and speech-enhanced hearables under the brand license of Sennheiser.
The business is headquartered in Wedemark, Germany, and has approximately 650 employees worldwide. To continue to be among the best in the industry, we are always on the lookout for outstanding talent.