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Job Details
Join a dynamic logistics team where you'll drive customer satisfaction through expert order management and shipment coordination. In this role, you'll proactively handle customer communications, calculate transit times and freight costs, and manage end-to-end shipment execution using WorldStar and other-critical systems.
Responsibilities
* accepts jobs by telephoneI email I fax I internet
* writes conversation-protocols
* calculates transit-times
* calculates shipment prices
* raises jobs in WorldStar and edits these if need arises
* selects routings by deciding on a single or combination of transportation-types (airplane, car, train, Aerolink)
* orders drivers (pickupI delivery of shipments at the customer, delivery I pickup of shipments at the freight-company)
* checks collected shipments in the office and prepares them for transport
* books and preadvises shipments
* monitors shipments during the transport and reacts flexibly to any deviation from the plan
* continuously checks the notes in WorldStar and handles preadvised shipments
* checks the planned departure or arrival times of flights ("Post Flight Check")
* completes jobs (enters extra-charges, pricing)
* invoices shipments
* checks the internal debits and credits (Clearinghouse)
* works securely with all pertinent regulations (ADR I DGR I IATA) as well as the relevant laws and ordinances
* uses and maintains the available technical tools (WorldStar, OpStar, BioStar, OrgaNice, Flight Monitor)
* maintains clinical trails usingBioStar (study management)
* recognizesimportant information and makes immediate useof this information (All Stations Emails, Holiday Lists, Ops-Memos, C/H Memos)
* regularly partakes in being on-call orders office supplies manages the store-room (packaging, supplies, cooling-media, etc) communicates with national and international World Courier stations I AerolinkI agents
* builds and maintains relationships to contractors I transporte rs (airlines, handling agents, the Rail, customs, government agencies, veterinarians, suppliers, etc)
Requirements
* Written and verbal communication skills
Minimum Skills Required
* Fluency in English
**What Cencora offers****
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
**Affiliated Companies****
Affiliated Companies: World Courier (Deutschland) GmbH
*Equal Employment Opportunity*
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned