Job Summary
We are seeking a highly skilled ICT Technician to provide comprehensive operational support across systems, networks, and enterprise platforms.
1. Main Responsibilities:
2. Manage incidents, service requests, operational tasks, and problems using ITIL best practices ensuring high service availability and strong customer satisfaction.
Required Skills & Qualifications
* Excellent knowledge of IT operations management principles including incident management, problem management and change control.
h2>Benefits of Working with Us