Job Description
We are on the lookout for a Director, Product Management - (Logistics, Customer) to lead our Pricing Domain within the Customer Product Line. The Pricing Domain defines how customers are charged in 70+ countries and is key to driving both growth and profitability. This role shapes how we design, operate, and evolve our pricing mechanisms at scale.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
You will own the strategy and execution of pricing configurations, automation, and experimentation, working closely with engineering, data science, and regional teams. You'll ensure local teams have the flexibility they need, while maintaining consistency and measurable business impact globally. Your work will unlock new opportunities and improve efficiency across Delivery Hero’s entities.
1. Lead the vision, strategy, and execution of the roadmap for Delivery Hero’s pricing products that drive growth and profitability across the globe.
2. Manage a team of Product Managers and cross-functional squads, fostering excellence through coaching, feedback, and best practices.
3. Develop systems that balance local flexibility with global consistency, reducing manual effort and enabling innovation.
4. Collaborate with engineering, data science, and operations to solve complex optimization problems and build high-impact B2B2C products.
5. Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer experience.
6. Align stakeholders across 70+ countries, ensuring transparency, strong communication, and buy-in for the product strategy.
Qualifications
7. 10+ years of experience in experience in product management and 5+ years of experience as a people manager
8. Proven track record of leading product strategy and execution at scale, ideally in complex ecosystems, with 10+ years of product management experience, with at least 5 years in leadership roles.
9. Experience managing and developing product managers, with a passion for coaching and building high-performing teams.
10. Strong strategic thinking with the ability to define and drive vision across complex stakeholder landscapes and multiple teams.
11. Strong analytical approach to product development, including designing experiments, interpreting data, and applying insights to improve outcomes.
12. Good understanding of logistics, marketplace, or pricing-related domains, and how to balance growth, profitability, and operational complexity.
13. Excellent collaboration and communication skills, with the ability to influence across regions, functions, and seniority levels.