Car Service Consultant in Osnabrück
We are a leading automobile dealership with over 45 years of success. With 34 locations and a sales volume of over €1 billion, we are one of the top five car dealerships in Germany.
We offer a wide range of vehicles and a high level of service. Our team is passionate about what they do and is committed to providing excellent customer service.
The position involves:
* Consulting and supporting customers throughout the service process
* Taking delivery of vehicles from customers and explaining the scope of work, additional positions, price, and completion date
* Maintaining contact with customers during the workshop process
* Creating a repair invoice after the final inspection and handing over the vehicle to the customer
* Providing support in case of complaints
Requirements
* Degree in business administration or a related field
* Experience in customer-facing roles and strong service orientation
* High level of engagement, professional demeanor, and secure appearance