Onsite support Digital Workplace Service, Mobile Device Service at client site
Here's what our clients offer
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Your tasks
• Onsite support Digital Workplace Service, Mobile Device Service at client site
• 2nd Level Support Handling of Incident resolution and Service Request Fulfillment
• Acting as contact point and coordinator for VIP support cases at site (customer executives)
• End user interaction
• Adhering to agreed service levels, service level management
Your profile
Required skills:
• Primary skills: Workplace Technology Solutions
• Customer service management
• Service Level Management
• Workplace Solution
• Language skills: English, German
• Work location: Friedrichshafen, 100% onsite
• Seniority: Intermediate
• German citizenship is mandatory
• Ü2 Security Check / Sabotage check will be performed