BTI ist fürs Handwerk zur richtigen Zeit am richtigen Ort – und das schon seit 1972. Seither schaffen wir langfristige Verbindungen: mit unseren Produkten, im vertrauensvollen Verhältnis zu unseren Kunden und im täglichen Miteinander im Team. Are you a visionary Inside Sales Representative (Construction/Mobility/Industry) ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success! INDIVIDUAL ACCOUNTABILITIES Take orders Provide product selection advice Take order change requests, incl. Returns; cross- & upsell Provide info on delivery status, invoicing for high-value customers Manage complaints & warranties, e.g. For damaged goods, delays for high-value customers Qualify and warm up/activate leads generated by mktg./kam SHARED ACCOUNTABILITIES In teamselling approach, align on sales actions and customer needs (with local field sales) Act in alignment with local quantity and quality guidelines Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights Aligning customer priorities across channels