Job Overview
We are seeking a skilled Data Protection Specialist to manage our backup and business continuity solutions.
* Ensure seamless operation of data protection and business continuity solutions.
* Manage the backup and support platform, resolving issues in a timely manner.
* Analyze daily backup reports to identify areas for improvement.
* Optimize data protection infrastructures for internal and SaaS clients.
* Support customer tickets (incidents, requests) with attention to detail.
* Participate in integration or migration projects, leveraging technical expertise.
* Provide subject matter expertise to the sales department.
* Develop comprehensive documentation and procedures.
* Track and analyze reports and KPIs to inform business decisions.
Requirements
* Hold an IT degree and possess at least 3 years of experience in a similar position.
* Possess a solid understanding of IT-related fields including Windows Server, Microsoft technologies, storage, virtualization, backup systems, Microsoft 365, and Azure.
* Knowledge of tools such as Evault, Carbonite, OpenText, Cohesity, or other data protection software is a plus.
* Fluency in French and excellent English language skills are required.