Are you a network specialist looking to take the IT infrastructure of an international research institute to the next level? Look forward to challenging projects, direct client interaction, and a dynamic environment. You will have the opportunity to work with innovative technologies and actively contribute to the further development of the network landscape.
Candidate profile
1. Education: Successfully completed degree in Computer Science, Business Informatics, or a comparable qualification
2. Expertise: 5+ years of professional experience as a Network Engineer; strong knowledge of:Cisco networking technologies (routing & switching, VLANs, STP, BGP, OSPF)Firewall technologies (preferably Cisco or comparable enterprise solutions)Cisco ISE and network access controlLAN/WAN architectures and network design principlesVPN technologies (site-to-site and remote access VPN concentrators)Network monitoring and troubleshooting tools (e.g., Grafana, Icinga) Basic knowledge of data center infrastructure and structured cabling (fiber optics, Cat6/Cat6a)General understanding of IT infrastructures (servers, virtualization) is beneficial
3. Working style: Structured and analytical approach; strong problem-solving skills and a proactive, service-oriented mindset
4. Languages: Fluent Business English (at least B2 level); German is a plus
5. Additional information: Certifications such as ITIL Foundation, Cisco CCNP, and/or equivalent network/security certifications are a plus
Your responsibilities
6. Ensure documentation, ticketing system, user support and all relevant services in Network domain are fulfilled according to the SLA
7. Handle service requests within 1st and 2nd level support in the network environment
8. Take ownership of root cause analysis and incident management
9. Deploy, test, maintain, upgrade and operate the customer network infrastructure from Layer 1 to Layer 3(LAN, WAN, WLAN, Cisco ISE, Firewalls)
10. Network monitoring and management systems including reporting
11. Prepare and provide IT support for meetings and conferences (video, audio, and presentation)
12. Participate on scheduled changes implementation during IT Maintenance Windows (including weekends and public holidays)
For you
13. Achieve more! - Take on a key role in an international client environment and grow independently in a collaborative IT organisation within a dynamic growth company
14. Pure variety! - Exciting working environment in a creative and highly motivated team with challenging tasks
15. Teamwork! - Cooperation with experienced specialists
16. Workplace with charm! - Modern workplace with high-performance IT hardware - no open-plan office
17. Work-life balance! - Flexible working hours, hybrid working model and 30 vacation days in Germany as well as special leave
18. What else? - Attractive employee discounts in various stores on site or online
19. The best for last: - Friendly and open-minded colleagues and a pleasant working atmosphere