Senior relationship manager (m/w/d)

Industrial and Commercial Bank of China (ICBC) Frankfurt Branch was established in June 1999, which holds the universal bank license of Germany and is a correspondent bank for first class clearing of Euro and a member of the Target2 and SEPA of the Euro Clearing System. ICBC Frankfurt Branch is also the Euro Clearing Center of ICBC Group. We're currently looking for:

Responsibilities and tasks:

• Develop and grow a portfolio of eligible, creditworthy corporate clients and strategic accounts.
• Serve as the main point of contact for client organizations, maintaining strong relationships with key decision-makers.
• Identify new business opportunities and cross-sell products and services within existing accounts.
• Negotiate contracts and pricing with clients, ensuring compliance with terms and conditions.
• Resolve conflicts or complaints that may arise, ensuring client satisfaction and retention.
• Collaborate with other departments to deliver tailored solutions that meet clients' needs, including credit, financial markets, compliance, and operations.
• Ensure efficient, accurate, and timely processing of client requests and transactions.

Qualifications and skills:

• More than 3 years' of corporate and credit experience in a mainstream commercial bank in Germany, with in-depth specialist knowledge of banking, the financial industry, and basic products.
• Extensive professional social network within major financial institutions and creditworthy corporations.
• Strong analytical, problem-solving, and team-oriented skills to recognize opportunities and identify risks.
• Business-fluent in English and German, ideally supplemented by another foreign language such as Chinese.
• High level of initiative and commitment, with strong motivation, integration, and conflict resolution skills, as well as a willingness to adapt to change.
• Customer-oriented mindset with the ability to build rapport, coupled with strategic and creative thinking skills to devise effective plans.

• Globale Ausrichtung
• Berufliche Entwicklung
• Integratives Arbeitsumfeld
• Wettbewerbsfähige Vorteile

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