Performance Location: The work to be performed under this contract will be at: 86th Medical Group (MDG) TRICARE Operations and Patient Administration Flight, Ramstein Air Base, Germany
Period of Performance: Base Year 30 September September 2026, plus four option years.
Schedule: Services are required during the following hours: hours (to include a 1-hour lunch break daily): Monday through Friday, including German holidays, but excluding U.S. Federal holidays. Workdays will generally consist of eight-hour days.
Performance Qualification for Licensed Practical Nurse (LPN):
EDUCATION AND TRAINING
(LICENSED PRACTICAL NURSE (LPN):
* Proof of graduation from an approved National League of Nursing LPN program.
ADMINISTRATIVE
* shall have a basic knowledge level including principles of customer service, TRICARE, quality control and risk management, medical terminology, medical forms and records management, anatomy and physiology, guidelines for release of medical information, medical and legal ethics, infection control concepts, applicable systems technology, supply procedures, and information systems.
* shall ensure contractor employees have received Occupational Safety and Health Administration (OSHA) required training for the position in which they will perform, and that training currency is maintained. Documentation of such training shall be provided to the COR.
NURSING.
* Follow and comply with DHA, Air Force, MTF, and section policies and regulations when providing nursing care and treatment to beneficiaries.
* Attend section's meetings in-services and training (excluding military training) on a regularly scheduled session.
* Facilitate professional and patient care activities.
* Interface with the multidisciplinary personnel as needed to ensure appropriateness of referrals.
* Participate in multidisciplinary team activities.
* Maintain current nursing license, current knowledge of referral management, and documentation of continuing education credits.
* Demonstrates an ability to express self in all areas of communication, effective listening, and questioning techniques.
* Provides timely and descriptive feedback regarding utilization review issues.
* Performs data collection and review to identify areas requiring intensive management.
REFERRAL APPOINTING.
* Clarify with the Beneficiary Counseling and Assistance Coordinator (BCAC) for instances if a referral is not a TRICARE Covered Benefit.
* Verify patients are registered in MHS GENESIS/Defense Eligibility Enrollment Reporting System (DEERS); updates demographic information as needed.
* Provides Right of First Refusal (RFR) determinations for specialty care that can be provided within the MTF using the Capacity and Capability Report and information systems that link the referral to the appointment to the ATC category and standard.
* Schedule specialty referral appointments to MTF, Direct Care System, within ATC standards.
* Advise patients of the provider, location, time and day of referral appointments or requests the patient to call back for appointment information if an appointment was not provided prior to leaving MTF.
* Provide pre-appointment instructions to patients as indicated.
* Locate referral requests and ensures appropriate documents are available prior to all specialty appointments
REFERRAL TRACKING.
* Track referrals to include obtaining reports from MTF, Direct Care System, and network and non-network providers within established standards. The primary responsibility to obtain Network/Non-Network results and return them to the referring provider resides with the MCSC.
* Document the patient's appointment, with whom; either the MTF, another MTF, the Network or with a non-network provider.
* Document the name of the referring provider/PCM and MTF for purposes of returning specialty results.
* Follow-up with MTF providers who did not complete referral results within required timelines.
* Ensure that results from other MTFs and from Network/non-network providers are returned to the referring provider and to the medical record within required timelines and follow up as necessary.
* Document that paper referral results are properly filed in patient's health record
* Assist in preparation of monthly reports as indicated.
Job Types: Full-time, Temporary, Contract
Contract length: 12 months
Pay: 19,00€ - 20,00€ per month
Experience:
* LPN: 1 year (Required)
License/Certification:
* LPN License (Required)