JOB DESCRIPTION
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont.
The Dupont® MOLYKOTE® business provides high-performance specialty lubricants enabling engineered solutions for the most demanding applications and environments, with focus in advanced markets including industrial and transportation. MOLYKOTE® Specialty Lubricants Brand includes broad range of lubricants technology like Greases, Pastes, Oils and Anti-Friction Coatings. We are looking for a Technical Service&Development Specialist to join the MOLYKOTE® Specialty Lubricants team in Wiesbaden, Germany.
The Technical Service&Development Specialist will be closely working with channel partners and industrial customers and be responsible for Application development and new product technology implementation into the market. The person will be focusing on Industrial applications which includes high growing market segments like Renewable Energy, Hydrogen, Oil&Gas. The main responsibilities require technical collaboration with the channel partners and customers, understanding their needs and translating into innovative product solutions.
Main Responsibilities:
1. Technical support for distributors. Building their technical capabilities and delivering technical trainings based on their needs.
2. Lead new application development with existing and new product technologies. Identify, validate and support growth opportunities at the customers in close cooperation with the Sales team and Channel partners
3. Design test plans; generate technical data using internal and external lab capabilities; interpretate it into customer’s values.
4. Bring voice of the customers to identify new trends in the industry for innovative sustainable solutions and translate it into new projects
5. Exploration of targeted industrial customers in EMEA region based on innovation and business strategies.
6. In collaboration with other functions support new product development projects by driving the validation of new technologies in the market. Accelerate new product launches with external validation.
7. Collaborate with global teams to share and transfer application and product successes in prioritized segments.
8. Represent MOLYKOTE® technologies at Industry Conferences including stand duties, paper talks and publications
9. Prepare/contribute to creation of product literature, sales tools and case stories
10. Be Safety Champion in all areas. Demonstrate and promote Safety behavior during daily work.
Qualification:
11. Science degree (M.Sc. or PhD) in Mechanical or Chemical Engineering, knowledge of Tribology and Lubrication is a plus
12. Tracked experience in working with the customers providing technical support and/or application development
13. English and German languages, another European language is a plus
Critical Success factors:
14. Excellent customer-focused skills. Active listening to understand customer needs and ability to translate the voice of the customer into valued solution. Strong relationship building with key partners.
15. Demonstrate good business acumen. Be able to identify commercial value and prioritize the work accordingly
16. Good communication and documentation skills. Ability to deliver complex messages to teams with diverse background
17. Resolve technical challenges through scientific methodologies, analytical approach and innovative thinking
18. Constantly build the expertise and latest know-how of lubricants technologies and applications. Ability to apply knowledge and expertise into practical solution development
Travel up to 20-30% within EMEA region
DuPont OFFERS:
19. Competitive salaries and comprehensive benefits
20. An annual variable pay program that rewards team and individual performance and shares company, business or functional success
21. On-going learning opportunities in a rewarding work environment
22. Career experiences that can span different businesses and functions with opportunities for personal and professional growth
23. The chance to work on global teams with colleagues around the world and in different locations
We are looking forward to your application!