Join a leading Internet Service Provider (ISP) based in Cologne, specializing in delivering high-quality connectivity and network solutions across the region. Known for their commitment to exceptional services and innovative technology, they are seeking a skilled and proactive Network Support Specialist to join their dedicated team. This is an excellent opportunity for professionals or entry-level candidates with a strong understanding of network support to contribute to a growing organization.
Ready to take on this exciting challenge? Apply now and be part of something big!
Responsibilities:
* Provide expert support across Wide Area Network (WAN) and Local Area Network (LAN) systems.
* Offer troubleshooting assistance and resolve technical issues effectively.
* Manage and resolve support tickets in a timely and professional manner.
* Deliver support for VoIP platforms and systems, ensuring seamless communication for clients.
Skills/Must have:
* Solid understanding of network support principles, specifically WAN or LAN.
* Experience with VoIP support is highly desirable.
* Strong troubleshooting skills and experience handling technical support tickets.
* Fluent or native proficiency in German (essential).
* Proficiency in English is desirable but not mandatory.
Salary:
* Competitive salary based on experience