Order Processing Specialist (m/f/d) Mönchengladbach, Germany About Us We are an established EMS (Electronic Manufacturing Services) provider supporting our customers with comprehensive solutions in electronics manufacturing, procurement, assembly, and testing services. To strengthen our team, we are looking for a committed professional to join us as soon as possible in the area of order processing and import coordination. Customer Relationships Personal Development Independent Work Technical Competence Responsibilities Operational handling of international import processes, including preparation, review, approval, and management of all relevant import documents Determination of customs tariff numbers and compliance with customs and foreign trade regulations Ensuring compliance with all applicable customs and foreign trade laws Monitoring delivery dates, transport status, and lead times Bottleneck tracking and proactive coordination with customers End-to-end processing and support of customer orders, including communication with all stakeholders from quotation phase through material procurement to invoicing Data entry and maintenance in ERP/CRM systems and documentation management Coordination with internal departments such as purchasing, production planning, manufacturing, sales, and warehouse General administrative tasks such as correspondence, appointment coordination, and reporting Must-have Completed commercial or business-related education, ideally in a technical or industrial environment Confident handling of MS Office Independent, structured, and reliable working style Strong communication and teamwork skills with a customer-oriented mindset Organizational skills and flexibility in a dynamic work environment Nice-to-have Experience in an EMS company, electronics manufacturing, or industrial order processing is an advantage Professional experience in import, export, logistics, or sales support is a plus additional languages are an advantage (e.g. Chinese) Good English skills Basic technical understanding is an advantage What’s Great About This Role? A great team of smart, motivated people in a friendly and open company culture No unnecessary bureaucracy – real responsibility and autonomy from day one Meaningful responsibility and challenges in a fast-growing company What We Offer Every employee has the opportunity to see the impact of their work and make a real contribution to the company’s success Training Opportunities for training and professional development Work environment A collegial working environment Food & Beverages Coffee and snacks provided