Description Set the tone for every guest and team interaction with your exceptional organization, service mindset and polished professionalism. Put your talents to work as a receptionist/administrative coordinator at Gallup. With your warm reception at the front desk, on the phone, and at Gallup courses and events, you will make a positive and professional impression on everyone you meet. Strong communication skills, detail orientation, a service mindset, and the ability to be self-directed and proactive will help you shine in this role. What You’ll Do Provide general office support: Greet guests, answer the phone, manage the general office inbox, and inform partners about visitors and/or events in the office. Coordinate client and guest experiences: Order food and coordinate with caterers and other service providers; make sure in-office meetings and events are set up correctly; and ensure office, kitchen and bathroom supplies are stocked, neat and tidy. Over time, grow into owning and leading all aspects of event and course hospitality, including planning all logistics, guiding vendor partners and executing each detail to perfection. Fulfil course materials: Help team members print, compile and ship course materials. Champion team wellbeing: Serve as a community wellbeing coordinator by fostering a welcoming office environment that promotes connection and collaboration. Ensure team members feel seen, supported and valued through your intentional efforts to make the space and experiences inviting and inclusive. Facilitate miscellaneous tasks: Coordinate and implement office health and safety activities, manage inventory and office supplies, and handle other administrative requests as needed. Represent Gallup well: Leave a lasting positive impression on everyone you encounter with your natural warmth and hospitality. Who We Want Service-oriented team members who have the sophistication, poise and confidence to support Gallup’s team and clients Agile achievers who thrive in a fast-paced environment and enjoy the challenge of working with a variety of individuals and varying schedules Sophisticated communicators who can quickly build rapport and engage others in conversation Highly organized multitaskers who can prioritize the urgency of multiple requests and meet deadlines with outstanding quality Proactive initiators with the confidence to help associates and clients get what they need before they ask for it Engaging team players who build close relationships with associates and genuinely enjoy helping others What You Need Professional receptionist/administrative experience or hospitality background required Proficiency in Microsoft Suite (e.g., Word, Excel, PowerPoint, Outlook, OneNote) required Full fluency in German and English required; must be able to communicate effectively in both languages on day one A commitment to working on-site at Gallup’s Berlin office five days a week required Eligibility to work in Germany required; this position is not eligible for employment visa sponsorship What You’ll Experience Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes. An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences. Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo. Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand. A vibrant workplace: Enjoy working in our stunning, well-connected office in the cube berlin, Europe’s smartest building — a state-of-the-art workplace environment with unique architecture and proximity to countless amenities, including River Spree, in the heart of Berlin. Learn more about life at Gallup. Gallup offers a robust benefits package that includes competitive pay, life and critical illness insurance, a pension, an employee stock ownership program, mass transit reimbursement, a JobRad bike leasing program, family-building benefits, an employee assistance program, and various reimbursements and activities that enhance our associates’ wellbeing. Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law. Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants.