System administrator specializing in mdm systems for apple and android (m/f/d)

System Administrator specializing in MDM systems for Apple and Android (m/f/d) Permanent position, full-time · Cologne Your Responsibilities Providing 2nd-level support (via phone, remotely, and occasional on-site visits) as well as managing the ticket system Developing and refining operational concepts, including in line with current security recommendations and standards Simplifying administrative tasks using scripts and APIs Managing, configuring, and further developing the existing infrastructure for over 100,000 Apple devices and over 8,000 Android panels Participation in the planning, management, and oversight of IT projects and initiatives The creation of concepts and installation guides, as well as the sharing of knowledge with colleagues (m/f/d) and customers Your Profile You have successfully completed an IT apprenticeship with relevant professional experience or hold a degree in computer science You have extensive experience managing Apple or Android devices in large-scale systems Ideally, you already hold relevant certifications in Apple (Jamf, Intune, etc.) or Android (Relution, Intune, etc.) management within MDM systems You are characterized by a strong technical understanding, a strong focus on service and solutions, and a structured and meticulous approach to your work Optionally, you hold a Class B driver’s license Fluency in spoken and written German is required—English is a plus Your Experience You are familiar with Android and Apple technologies and their management Preferably, you have already gained experience with Microsoft Endpoint Manager (Intune) You have already gained initial experience in planning, managing, or executing IT projects You have experience creating concepts and installation guides You already have knowledge of planning and coordinating rollouts What We Offer You can expect a varied role in building up the IT division within the NetCologne Group, as well as an innovative and dynamic company with flat hierarchies that is focused on growth. In an exciting work environment with short decision-making paths, you’ll be part of a friendly and highly motivated team. We’re happy to support you in achieving your professional goals through personalized development opportunities. A permanent, financially secure, and long-term position Regular internal and external training opportunities Flexible working hours and a work-from-home policy State-of-the-art office spaces designed according to the “New Work” concept, as well as chill-out and creative areas A prepaid card loaded with €25 monthly for shopping and other purchases An attractive contribution to the company pension plan, including individual counseling from an external service provider A Deutschlandticket and JobRad offers for a convenient commute to work Flat hierarchies and open communication A team kitchen and a cafeteria Regular team events 30 days of vacation (you can choose between 25 and 35 days, if desired) 4 traditional holiday days Fresh fruit every week, plus as much coffee, tea, and water as you’d like Interested? Then we look forward to receiving your detailed application, including your salary expectations and earliest start date. NetCologne IT Services GmbH Human Resources Department | Elisa Zube & Michèle Polcyn Adolf-Grimme-Allee 3 | 50829 Cologne About Us We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner based in Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digital transformation. From IT strategy consulting and implementation to service and support for complex IT infrastructures, we offer everything from a single source. In addition, we manage our clients’ IT operations in accordance with the ITIL framework—either through our Cologne-based service desk or on-site. From our modern, certified data center in Cologne, we offer innovative managed services, including custom cloud computing solutions. With our Education Services, we transform school IT into enterprise-grade IT. From IT infrastructure to cloud services, identity management, hardware and software, all the way to IT support, administration, and training. With us, teachers and students get everything they need for the modern classroom, putting digital transformation fully in their hands.