We are home24, the leading home & living e-commerce platform in continental Europe and Brazil. We are currently active in eight countries. Over 1,000 Homies work together towards a common goal: to create happy homes for everyone and every budget. How can we reach this goal? With an assortment of over 250,000 pieces of furniture and accessories from more than 1,000 suppliers, we offer the perfect addition to any living space combined with the comfort of being able to shop from anywhere. What makes us proud to be Homies? We are pioneers in our market who seamlessly combine technology and creativity. We utilize data to provide personalized recommendations, tips and inspiration for every home. At home24, we strive to deliver a superior assortment of products and the best service. To do this, we need fresh ideas, 100% motivation, and dedication to our company mission. We always have a space at our table for service-minded individuals who are passionate about digitization and modern living. For us to continue our mission, we are looking for you to join our Marketing Department as our new: Interim Team Lead CRM & Personalization (m/f/d) - Maternity Cover As a Team Lead CRM & Personalization (m/f/d), you lead a high performing team that creates new and innovative ways to connect prospects and customers with relevant content, services and products. This is a maternity cover, therefore we can offer you a limited contract of 12 months. You constantly develop your direct reports and build a high performing team in which everyone enjoys working You drive ad-hoc and 1-to-1 direct communication (email, push and direct mail), transactional communication and onsite personalization together with your team and our dedicated tech and business teams You seek out areas for continuous improvement of our performance, processes and workflows by challenging the status quo, both in terms of quality and efficiency (e.g. tech stack, campaign orchestration, A/B testing, incrementality, reporting) You are the key interface for projects in order to facilitate CRM & onsite personalization marketing strategies with internal & external stakeholders You bring at least 5 years of experience in CRM/Retention Marketing (with focus on email marketing, app and onsite personalization) You have previously led a team of 2 people and have solid experience in developing and coaching people You have proven experience in building up complex orchestration plans across various touch points You possess outstanding analytical skills and can provide well thought-out solutions based on data analysis while considering the ‘bigger picture’ You have a deep understanding of KPIs. You can preempt problems before they arise and take the necessary action to tackle them You have a strong hands-on mentality and embrace change with a positive mindset You have excellent stakeholder management skills and can build a trust-based and positive atmosphere You speak English fluently Your impact The chance to make an impact in a highly motivated team of professionals An open-minded culture ready to incorporate new and creative ideas Your growth Extensive learning opportunities from our home24 academy and external partners Room for growth and development within your role through regular feedback rounds Your path Hybrid working model: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays The possibility to work up to two months per year within Germany or from an EU country Up to 30 days paid vacation each year to unwind and recharge City mobility with a subsidized public transportation ticket and our eco-friendly bike leasing program ridinghome Your second home International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee Company benefits including a pension scheme, 30 % off the home24 assortment, and employee discounts at partner organizations You want to learn more about our home24 company culture and what it is like to be a homie? Follow @teamhome24 on Instagram or check out our Linkedin page If you want to become part of a thrilling success story – we are looking forward to your application. Please send us your application together with your salary expectations and the earliest possible starting date via our career site. Your home is surely filled with furniture of varying materials and styles. The same is true for home24 as an employer. We celebrate the diversity of the people who work with us. Be who you are and feel welcome to makeyourselfathome24 You can find all job offers on our career site ! home24 SE | Otto-Ostrowski-Straße 3 | 10249 Berlin | Contact: Nadine Scharf