Start: ASAP
Languages: German and English - Fluent,
Please note that the client will not accept applications if there is a language barrier.
Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.
I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.
Key Responsibilities:
* Guardian of Grandeur:
* Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.
* Operational Excellence:
* Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.
* Luxury Brand Ambassador:
* Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.
* Guest Experience Architect:
* Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.
* Collaborative Leadership:
* Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.
* Expert Problem Solver:
* Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.
* Talent Development:
* Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.
Qualifications & Skills
* Experience:
* A minimum of five years in a senior Housekeeping leadership role within the luxury or ultra-luxury hospitality sector is preferred.
* Language:
* Native-level proficiency in German and English; fluency in additional languages is a prestigious asset.
* Leadership:
* Demonstrated ability to lead, inspire, and manage diverse, high-performing teams within an opulent hospitality environment.
* Detail-Oriented:
* Unmatched attention to detail, with the ability to organize, prioritize, and execute responsibilities with speed and elegance.
* Professionalism:
* An innate sense of discretion, polish, and passion for surpassing expectations in all facets of guest service and hotel operations.
What Awaits You
* The opportunity to be the custodian of luxury for one of Munich’s most esteemed hotel collections.
* A collaborative, dynamic environment where your expertise defines the heartbeat of the guest experience.
* Competitive remuneration and benefits befitting your leadership within a world-class hospitality brand.
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