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Academic front officer

München
EU Business School
Officer
Inserat online seit: 28 April
Beschreibung

Established in 1973, EU Business School (EU) is a high-ranking, professionally accredited international business school and a proud member of the OMNES Education Group since 2022. With vibrant campuses in Barcelona, Geneva, Munich, and a Digital Campus, we offer a truly global environment and world-class programs ranging from Foundation to DBA levels.


The Role

We are looking for a service-oriented individual to become the heartbeat of our Academic Front Office. As the first point of contact for our community, you will ensure our campus runs like clockwork while providing a world-class experience for students and faculty.


The Student & Faculty Experience

> Be the Face of the School: Manage the daily opening/closing of the campus, ensuring a professional and welcoming atmosphere.

> Primary Point of Contact: Provide expert, timely assistance to students and lecturers for all inquiries.

> Onboarding & Support: Lead student orientation, assist with email setup, and provide first-level support for our learning platforms (Moodle).

> Events & Engagement: Support industrial visits, special courses, school events, and academic activities.


Academic Administration & Records

> Document Lifecycle: Manage the end-to-end process for student IDs, official letters, certificates, and the distribution of final diplomas/transcripts.

> Operational Syncing: Update class schedules and academic records within our internal database.

> Academic Liaison: Coordinate critical communication regarding student withdrawals and mitigating circumstances between faculty and administration.

> Quality Control: Organize retake sessions and maintain meticulous academic filing and documentation (scanning/filing).


Reception & Digital Operations

> Command Center: Manage front desk operations, including phone/email inquiries and mail distribution.

> Environment Curation: Keep our community informed by maintaining notice boards and informational materials in common areas.

> Tech Support: Act as the first-level IT contact for faculty, coordinating with technical services to resolve issues quickly.


About you

* Fluency in English & German is essential.
* Previous 1+ years of experience working in a similar role.
* Problem Solver, you don’t just find issues; you take initiative to fix them.
* Detail-Obsessed, you take pride in the accuracy of student records and academic documents.
* Comfortable navigating databases, Moodle, and basic IT troubleshooting.
* Customer-Focused, you have a positive, approachable attitude and enjoy multitasking in a vibrant environment.


What we offer

* A vibrant, multicultural working environment.
* Discounts at various gym studios and the "Business Bike" leasing option.
* 1 day per week work-from-home.
* Career transformation, we will actively support your professional evolution within our organization.
* Salary range of €29,000–€31,000, depending on experience and qualifications.
* Permanent, Full-time contract (40 hours/week).
* Ideal start date: May 11th, 2026.



📩 How to apply?

If this sounds like your kind of challenge, we’d love to hear from you!

Send your CV in English and a one line note telling us what drives you.



At EU Business School, we are committed to fostering an inclusive and diverse work environment where everyone is valued and respected. Our hiring practices ensure equal opportunities for all candidates, and we actively promote a workplace that is accessible, supportive, and free from discrimination.

We believe that diverse perspectives drive innovation and success, and we welcome applicants from all backgrounds to join us in creating a more inclusive future.

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