The Team
The IT Enterprise Team empowers mobile.de by delivering robust systems and seamless integrations that enable every department to work efficiently and securely. We manage and optimize collaboration platforms, identity and access management, and core business applications—ensuring smooth operations across the company. Our focus areas include automation, process improvement, and security, with a strong emphasis on user enablement and reliable service delivery. We’re constantly evolving, adopting new technologies and best practices to meet the growing needs of our business. As part of our hybrid work culture, the team comes together weekly in our Berlin office—for collaboration and knowledge sharing. We believe in proactive support, continuous learning, and creating an environment where everyone can do their best work.
We are seeking an accomplished Senior Enterprise Systems Integration and Support Engineer (d/f/m) to join our IT Enterprise Team. In this senior role, you will take ownership of the design, optimization, and secure operation of our critical business systems, with a focus on collaboration platforms and Identity & Access Management (IAM). You will lead complex projects, mentor team members, and act as a technical authority, collaborating with cross-functional teams to set standards, drive automation, and deliver innovative solutions that support our business objectives.
Key Responsibilities
Lead the maintenance, optimization, and troubleshooting of Slack workspace configurations and integrations
Oversee Google Workspace administration, including advanced user management, application integrations, and automation
Drive improvements in ITSM workflows, incident management processes, and service delivery
Architect and implement automation solutions to enhance collaboration efficiency and user experience
Manage and optimize Okta applications and integrations, ensuring security and scalability
Develop, enforce, and continuously improve security policies, procedures, and compliance frameworks
Design and maintain retention automation systems for data governance and regulatory compliance
Lead security assessments, remediation strategies, and participate in transition and migration projects
Serve as an escalation point for complex technical issues and mentor junior team members
You may also be required to take on on-call duties in the future as our operational needs evolve
Required Qualifications:
~ Bachelor’s in Computer Science, Information Systems, or related field
~7+ years with collaboration platforms (e.g., Slack, Google Workspace)
~5+ years with IAM solutions (Okta, Sailpoint, etc.)
~ Strong knowledge of security frameworks, compliance, and data retention
~ Skilled in automation (Bash, Python, APIs) and cloud/hybrid environments (AWS, GCP)
~ Familiar with compliance standards (NIS2, SOX, GDPR)
~ Experienced in ITSM tools, process optimization, and service delivery
~ Proficient in leveraging AI for automation and smart solutions
~ Excellent troubleshooting, communication, and stakeholder management
~ Proven leadership in complex projects and technical mentorship
~ Strategic, proactive, and committed to continuous improvement
~ Core Competencies & Attributes
~ Systems thinking and holistic solution design
~ Expert technology advice and agile methodologies
~ Strong technical communication and troubleshooting
~ Lifelong learner, self-starter, and champion of innovation
~ Critical thinker, process optimizer, and reliable under pressure (including on-call support)
This is a solid career opportunity where technical expertise can be continuously developed and applied to solve increasingly complex business challenges. The successful candidate will have the chance to become a recognized internal expert while contributing to the organization's strategic goals.