Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, with a fully paid relocation package included! This role offers the chance to work in a dynamic environment while enjoying the rich culture and stunning landscapes of Greece. As a customer support representative, you will assist German-speaking clients with their inquiries and ensure they receive outstanding service. If you are fluent in German and ready for a new adventure, we enthusiastically encourage you to apply!
Responsibilities
* Provide exceptional customer service via phone, email, and live chat in German.
* Assist customers with inquiries related to products and services.
* Resolve customer complaints and issues with efficiency and professionalism.
* Guide customers through processes and provide information about services and offers.
* Document customer interactions accurately to maintain service quality.
* Collaborate with team members to enhance customer experience and service delivery.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Prior experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a focus on customer satisfaction.
* Willingness to relocate to Greece and adapt to a new environment.
* A positive attitude and ability to work effectively in a team-oriented setting.
* Familiarity with customer service software and CRM systems is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )