Stellenbeschreibung We are looking for a skilled Junior IT System Administrator with proven experience in Microsoft platforms, infrastructure, technical support for both Windows and macOS. environments. The ideal candidate will be a proactive problem solver, team-oriented, and passionate about ensuring our organization’s technical reliability and security. Your tasks: Administer and support Microsoft 365 applications such as Teams, OneDrive, Exchange, and SharePoint. Manage IT purchasing and inventory of hardware, software, peripherals and other related IT supplies. Administer and maintain Microsoft Azure Active Directory (Entra ID), including user lifecycle management, group administration, and access control. Configure and deploy devices (Windows & MacOS) using Microsoft Intune MDM. Oversee antivirus, firewalls, and other security systems e.g. Hornet Email security Utilize JIRA Service Management to provide first-level technical support for end-users and resolve service requests and incidents. Communicate effectively with users and solve issues in timely manner with high quality of service. Liaise with the HR department to facilitate new employee onboarding and manage offboarding processes efficiently Coordinate with HR for onboarding new joiners and manage offboarding requests Monitor and troubleshoot virtual machines within VMware/ESXi environments, ensuring systems are secure, up-to-date, and operating optimally. Maintain local network devices e.g. switches, and wireless LAN controllers (WLC). Your skillset: Should have excellent time management skills with the ability to work independently with little supervision. Hands on experience installing IT hardware, peripherals and software. Strong technical problem solving and communication skills Hands on experience on core tools e.g Intune, Azure AD, EDR, office365 and JIRA. Strong communication skills. Able to communicate effectively in English and ideally speak German on a B1-2 level About us Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work. We are more than just a company – we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence, supporting every funeral service provider and their partners with our all-in-one technology platform. Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world, we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world – be part of this exciting journey with Rapid Data.