Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, with a fully paid relocation package! This role is ideal for individuals looking to embrace a new culture while providing top-notch support to German-speaking customers. You will play a crucial role in addressing inquiries, resolving issues, and ensuring customer satisfaction. If you are fluent in German and ready for a rewarding experience abroad, we encourage you to apply!
Responsibilities
* Deliver exceptional customer support through various channels, including phone, email, and chat.
* Assist customers with their inquiries regarding products and services.
* Effectively manage and resolve customer complaints to ensure satisfaction.
* Provide information and guidance on service offerings to help customers make informed decisions.
* Document customer interactions accurately for quality assurance and service improvement.
* Collaborate with the customer support team to enhance the overall customer experience.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a focus on customer satisfaction.
* Willingness to relocate to Greece and adapt to a new cultural environment.
* A positive attitude and ability to work effectively in a team environment.
* Familiarity with customer service software is an advantage.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )