Job Title: Information Security Incident Management Process Lead
Description:
We are seeking a skilled professional to lead our Information Security Incident Management process. The ideal candidate will have a strong background in cybersecurity, IT service management, and process governance.
Responsibilities:
* Owning and enhancing the Information Security Incident Response and Management process to ensure alignment with regulatory and business requirements.
* Defining, documenting, and improving incident response policies, workflows, and playbooks to standardize and strengthen response activities.
* Providing strategic guidance and operational support to the Cybersecurity Incident Response Team to ensure adherence to best practices.
* Governing and optimizing the use of the ServiceNow Security Incident Response (SIR) module, including defining process standards and tool customization.
* Collaborating with internal stakeholders and external partners to ensure seamless process integration and operational efficiency.
* Enhancing automation and reporting capabilities within ServiceNow SIR to drive faster response times and streamlined workflows.
* Designing and leading tabletop exercises to test and refine incident response strategies and readiness across the organization.
Requirements:
* Degree in Computer Science, IT Security, Business Process Management, or a related field.
* At least 5 years of experience in cybersecurity, IT service management, or security operations, with a focus on process ownership and governance.
* In-depth knowledge of incident response frameworks, security operations, and process management.
* Strong understanding of risk management, industry security standards, and compliance requirements.
* Ability to analyze complex security incidents and drive strategic process improvements.
* Excellent communication and stakeholder management skills, with the ability to work across technical and business teams.
* Structured and analytical mindset with a strong focus on continuous improvement.
* Fluent in both English and German.
Benefits:
A dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
About Us:
We are a forward-thinking organization committed to innovation and excellence in the field of information security.