Job Description
The Strategic Key Account Manager (KAM) is responsible for the long-term commercial ownership and strategic development of selected key accounts within the Building Automation, Data Center & Energy Infrastructure ecosystem across Europe.
This role focuses on multi-year account strategy, complex stakeholder management, and high-value, long-cycle projects, acting as the primary commercial interface between the customer and Delta’s regional and global organizations.
Key Responsibilities
* Lead multi‑year strategies and act as the single commercial owner for strategic European accounts.
* Build and maintain senior relationships with C‑level, technical, procurement, and infrastructure stakeholders.
* Drive complex solution sales for Building Automation and Data Center programs, from early engagement through tendering, negotiation, and framework agreements.
* Position integrated solutions across BAS/BMS, energy management, digital platforms, and lifecycle services.
* Negotiate and manage framework contracts, preferred supplier agreements, and long-term commercial programs, ensuring alignment with pricing, governance, and risk standards.
* Coordinate internal and external stakeholders across a complex ecosystem of operators, hyperscale’s, EPCs, consultants, and delivery teams, serving as the escalation point for strategic topics.
* Monitor market dynamics, customer investment plans, and regulatory developments to shape growth initiatives, pipeline development, and accurate forecasting.
Qualifications
* Bachelor’s or Master’s degree in Engineering, Business, or a related technical discipline.
* 6–10+ years of experience in Strategic Key Account Management or complex B2B sales, with experience managing multi-million-euro, long-cycle European accounts.
* Proven track record in Building Automation, Smart Buildings, Data Centers, Mission-Critical Infrastructure, Semiconductor or high-tech industrial facilities.
* Skilled in strategic account planning, executive stakeholder engagement, value‑based consultative selling, and framework/contract negotiation.
* Strong understanding of European project and procurement models, with high commercial judgment and the ability to operate autonomously in matrixed, cross‑border structures.
* Fluent in English; German or Dutch language skills are a strong advantage.
* Willingness to travel frequently to key customers and regional offices across Europe.